What we do
We're a Software Development company. We design and develop IP-based solutions providing Public Safety with the much-needed ability to interface with multiple sources of data and receive critical, real-time information from callers in need. We implement rock-solid software using a craftsmanship approach that delights our customers. We don't fail. We promise.
Architecting cutting edge Real-Time Communication services. Software architecture guidance and performance analysis. Improving legacy IT solutions. Customer-centric, bespoke analytics consulting and expertise.
Highly available and fault tolerant Real-Time Communication backend product development. Development of customized systems or integration of standard solutions. Iterative, incremental, quality driven development.
From scratch to production i3 NG911 & NG112 Emergency Services Engineering
Implementing an Emergency Services Routing Proxy - ESRP. Used as a core functional element to route Emergency calls (911 or 112). Developing efficient carrier-grade VoIP SIP proxies in the Emergency Services IP Network (RFC-3261).
Implementing an Emergency Service Policy Routing Function Server. Policy Rules enable the ability to deliver calls based on current conditions and local needs - call taker skill sets and other criteria (time, date, availability...) and they're defined by the governing Emergency authority.
Mapping Location Information of the Emergency caller and requested Emergency Service to the responsible Public Safety Answering Point. Developing ECRF servers using the LoST protocol as defined in the IETF standards (RFC-5222 and RFC-6451).
Developing Next Generation interfaces to Automatic Location Identification (ALI) processes. Identifying and forwarding the originating caller address/location and supplementary information to the Emergency Responders. Being compatible with legacy wireless and landline protocols (NENA XML, NENA ASCII, PAM, E2).
Receiving, storing and providing the Location Information of any device used to start an Emergency call (911 or 112) to any IP device within its served access network. Developing LIS Servers using the HELD protocol as defined in the IETF standards (RFC-5985 and RFC-6753).
Implementing conferencing focus during the Emergency call (911 or 112): creation, management and termination of call conferences based on the Emergency responders needs (police, fire, and other security forces...). Developing VoIP SIP B2BUAs (RFC-3261 and RFC-4579).